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Baton Rouge Water Company Customer FAQ

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What is Baton Rouge Water Company's Phone Number?

The question we are asked most often is about how to talk to Baton Rouge Water Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Baton Rouge Water Company Customer Questions

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Water Quality

What are your water quality standards?

Baton Rouge Water Company adheres to stringent federal and state standards for water quality, conducting regular testing to...
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How often is my water tested?

Baton Rouge Water Company regularly tests drinking water to ensure safety and quality as per federal and state regulations....
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What should I do in case of a water quality concern?

In case of concerns about water quality, individuals should identify the specific issue, refrain from using the water, and keep...
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Water Service Issues

Are there any changes in water pressure that I should be aware of?

There may be occasional water pressure changes due to maintenance, repairs, or demand fluctuations, especially during peak...
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What should I do during a water service outage?

During a water service interruption, it's essential to stay composed and take practical actions. First, verify the outage by...
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How can I report a water leak?

To report a water leak, customers should use the channels provided by Baton Rouge Water Company, usually via their website or...
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Billing and Payment

What is included in my water bill?

A Baton Rouge Water Company water bill typically includes costs for water usage measured in gallons, a base charge, sewer...
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What do I do if I receive a high water bill?

If a customer receives a high water bill, they should carefully examine it for errors, monitor their water usage compared to...
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How can I pay my water bill?

Baton Rouge Water Company provides multiple methods for bill payment, including online payments through their website,...
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Do you offer budget billing options?

Baton Rouge Water Company recognizes the importance of assisting customers with managing their water payments and may offer...
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Are there any discounts for senior citizens or low-income households?

Baton Rouge Water Company recognizes the need to support seniors and low-income households and often offers various assistance...
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Service Setup

How can I set up water service for a new home?

To set up water service for a new home with Baton Rouge Water Company, one must gather necessary documents, fill out an...
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What is the process for discontinuing water service?

To discontinue service with Baton Rouge Water Company, customers need to notify the company by submitting a disconnection...
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Water Conservation

How can I start irrigation without incurring additional charges?

To start irrigation without extra fees, Baton Rouge Water Company customers should follow designated watering schedules, stay...
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What programs do you have to promote water conservation?

Baton Rouge Water Company promotes water conservation through educational initiatives for residents and businesses. They...
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How can I monitor my water usage?

Baton Rouge Water Company provides various methods for customers to monitor their water usage effectively. Customers can...
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