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Bank of the West Customer FAQ

Top Answers & How-to Guides

What is Bank of the West's Phone Number?

The question we are asked most often is about how to talk to Bank of the West customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What types of accounts does Bank of the West offer?

Bank of the West provides a range of account options including personal checking and savings accounts, money market accounts...

What are the fees associated with my account?

Fees for a Bank of the West account vary by account type and services used, including maintenance fees that can be waived as...
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Account Information

What types of accounts does Bank of the West offer?

Bank of the West provides a range of account options including personal checking and savings accounts, money market accounts...
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What are the fees associated with my account?

Fees for a Bank of the West account vary by account type and services used, including maintenance fees that can be waived as...
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What should I know about foreign transaction fees?

Foreign transaction fees are charged by banks, including Bank of the West, for purchases made in currencies other than the U.S....
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How can I open a joint account with Bank of the West?

To open a joint account with Bank of the West, individuals must gather necessary documentation, select the account type, and...
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What features are included with a Bank of the West checking account?

Bank of the West offers various checking account types that typically include online and mobile banking, potential waiving of...
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Account Management

Can I set up automatic bill payments with Bank of the West?

Bank of the West provides an automatic bill payment feature, enabling customers to set up recurring payments for bills like...
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How can I access my account statements online?

Customers of Bank of the West can access their account statements by logging into the bank's online banking platform. After...
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How do I change my personal information on my Bank of the West account?

To update personal information on a Bank of the West account, customers can generally use the online banking platform. For...
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Can I set up account alerts for my Bank of the West account?

Yes, Bank of the West provides account alert features that notify customers about important activities such as balance updates,...
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What is the process for closing my Bank of the West account?

To close a Bank of the West account, customers should ensure all transactions have cleared and review their account balance....
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Mobile Banking

What is the Bank of the West mobile app?

The Bank of the West mobile app is a digital banking tool that offers users easy access to their accounts from mobile devices....
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What is the Bank of the West mobile app?

The Bank of the West mobile app is a digital banking tool that offers users easy access to their accounts from mobile devices....
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Can I link my Bank of the West account to third-party payment apps?

Bank of the West customers can usually connect their accounts to third-party payment apps like PayPal and Venmo. Users...
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Security and Support

What security measures does Bank of the West have in place to protect my accounts?

Bank of the West employs a range of security measures to protect customer accounts, including advanced encryption for data...
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What should I do if I forget my online banking password?

If someone forgets their online banking password for Bank of the West, they can reset it via the online portal by selecting...
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Is there a mobile deposit feature available?

Bank of the West provides a mobile deposit feature that allows customers to deposit checks via their mobile devices using the...
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Does Bank of the West offer investment services?

Bank of the West does offer a variety of investment services, including personal financial planning, investment management, and...
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What options are available for overdraft protection?

Bank of the West provides various overdraft protection options, including a traditional overdraft service that permits...
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We look to the Bank of the West issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Bank of the West issues reported to GetHuman
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