What should I do if I receive a damaged item?

Asked 6 months ago
If you receive a damaged item, please contact our customer service team as soon as possible to report the issue. Provide them with your order number and details about the damaged item. Our team will work to resolve the situation and send out a replacement item if necessary. It is important to document the damage with photos and keep all packaging materials in case they are needed for the return process. Our goal is to ensure your satisfaction with your purchase, and we will do everything we can to make it right.
Answered Mar 9, 2024

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