What is your return policy?

Ballard Designs offers a return policy that provides customers with flexibility and reassurance when making a purchase. Generally, items can be returned within a specific timeframe, typically within thirty days of receiving the order. The products must be in their original condition and packaging to qualify for a full refund. Most returns are typically processed quickly, and customers may receive credit back to their original payment method. It is important to note that some items, such as custom orders, final sale items, or certain types of furniture, may be subject to different return conditions or may not be eligible for return at all. To initiate a return, customers will usually need to follow a specific procedure that may involve filling out a return form or obtaining a return authorization. It is always advisable to check the most current information on the Ballard Designs website, as return policies can be updated or vary by product category. This ensures that customers have the most accurate details at their fingertips regarding what can be returned and any specific instructions.