How do I return an item?

To return an item to Ballard Designs, simply follow the instructions on our website or contact our customer service team for assistance. Make sure the item is in its original condition and packaging, including all tags and paperwork. Include the packing slip or order confirmation with your return, and choose your preferred shipping method. Once we receive the item, we will process your refund or exchange promptly. Please note that certain items may be subject to a restocking fee. If you have any questions or need further assistance with your return, feel free to reach out to our customer service team for help.