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Backcountry Customer FAQ

Top Answers & How-to Guides

What is Backcountry's Phone Number?

The question we are asked most often is about how to talk to Backcountry customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need an account to place an order?

Yes, you need to create an account in order to place an order on Backcountry. By having an account, you can easily save your shipping...

What is Backcountry's price match policy?

Backcountry's price match policy ensures customers receive the best value for their purchases. If you find an identical, in-stock product...
Ask any question you have about Backcountry customer service, get an answer now.
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About Backcountry

What is Backcountry and what do they sell?

Backcountry is an online retailer specializing in outdoor gear and apparel. They offer a wide range of products designed for various...
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Locations

Where are Backcountry's physical stores located?

Backcountry is an online retailer that specializes in outdoor gear and clothing. As an e-commerce business, Backcountry does not have...
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Returns

How does Backcountry's return policy work?

Backcountry offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase,...
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Order Tracking

Can I track my order?

Yes, you can track your order on Backcountry. Once your order has been processed and shipped, you will receive a confirmation email...
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Shipping

What shipping options are available?

Backcountry offers various convenient shipping options to suit your needs. We provide standard shipping, which delivers your products...
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How long does shipping usually take?

Shipping times vary depending on the shipping method chosen and the destination. At Backcountry, we offer several shipping options,...
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Promotions

Are there any promotions or discounts available?

Backcountry frequently offers promotions and discounts to its customers. These deals can be found on their website's dedicated "Promotions"...
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Account

Do I need an account to place an order?

Yes, you need to create an account in order to place an order on Backcountry. By having an account, you can easily save your shipping...
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Payment Methods

What payment methods does Backcountry accept?

Backcountry accepts various payment methods to ease the shopping experience. Customers can choose from major credit cards like Visa,...
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International Shipping

Is international shipping available?

Yes, Backcountry offers international shipping to select countries. Customers from around the world can now enjoy the exceptional range...
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Price Match

What is Backcountry's price match policy?

Backcountry's price match policy ensures customers receive the best value for their purchases. If you find an identical, in-stock product...
Read more

Help me with my Backcountry customer service issue

Ask any question you have about Backcountry customer service. We will do our best to get you answers right away.
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