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What should I do if my product arrives damaged?

Asked a month ago
If a product from Atlantic Furniture arrives damaged, there are several steps one can take to address the situation effectively. Firstly, it is essential to inspect the item upon delivery before signing off on the receipt. If any visible damage is apparent, it may be advisable to document it by taking photographs of the damaged product and the packaging. This documentation can be helpful when reporting the issue. Next, one should refer to the shipping information or order confirmation to determine if there are guidelines provided regarding damaged items. Typically, manufacturers, including Atlantic Furniture, may have specific procedures in place for handling such occurrences. Often, a return request or a damage claim must be initiated within a certain time frame to simplify the process. For assistance, one can check the Atlantic Furniture website, where current information regarding returns and claims can typically be found. This includes any contact information or specific forms that might be necessary. Taking these steps promptly ensures that resolving the issue may proceed as smoothly as possible, leading to a satisfactory outcome.
Answered Oct 25th 2025

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