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How does Athenahealth handle billing and payments?

Asked 5 months ago
Athenahealth offers a comprehensive approach to billing and payments that is integrated within its electronic health record (EHR) and practice management platform. The billing solution is designed to streamline the revenue cycle, making it easier for healthcare providers to manage patient billing and insurance claims. When a patient receives care, the relevant charges are automatically generated in the system, reducing the potential for errors. Athenahealth allows practices to create and submit claims electronically, which can help to speed up the reimbursement process. Additionally, the platform offers automated follow-up on unpaid claims, increasing the likelihood of timely payments. For patient payments, Athenahealth provides a user-friendly portal that allows patients to view their bills and make payments online. This enhances the patient experience by offering convenience and transparency regarding their financial responsibilities. Practices can also set up payment plans for patients who may need assistance managing their medical expenses. Overall, Athenahealth's billing and payment system is designed to optimize the financial operations of healthcare practices while improving patient engagement. For more specific inquiries about billing features or options, interested individuals may want to check the current web page for detailed information.
Answered Jul 16th 2025

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