What should I do if my card is lost or stolen?

If a customer finds that their card has been lost or stolen, it is important to take immediate action to protect their account and personal information. Astoria Bank advises that the first step is to report the lost or stolen card to ensure that no unauthorized transactions can occur. Most often, this can be done through the bank's online banking platform or mobile app, where there is typically a feature for reporting lost or stolen cards. Additionally, customers should review their recent account statements and transactions for any unfamiliar activity. If they identify any discrepancies, they should immediately report these to the bank as well. It is important for individuals to monitor their accounts closely after such an incident to ensure no further issues arise. While these general steps are helpful, it is always advisable to refer to the current web page for specific instructions and resources related to reporting lost or stolen cards. This ensures that customers have the most accurate and up-to-date information available.