What should I do if I suspect fraud on my account?

If a customer suspects fraud on their Astoria Bank account, it is essential to act swiftly and carefully to protect their financial information. First, the individual should review their account transactions thoroughly to identify any unauthorized activity. It is advisable to document the transaction details, including dates, amounts, and any related information that could be helpful in a potential investigation. Next, the customer should promptly utilize the contact information found on the Astoria Bank website to report the suspected fraud to their customer service team. Reporting suspicious transactions as soon as possible can help minimize potential losses. In addition to contacting the bank, it is prudent for the individual to change their online banking passwords and consider enabling two-factor authentication if it is available. Furthermore, the customer may also want to monitor their other financial accounts and credit reports for any signs of unauthorized activity. If any further suspicious activity is discovered, they should report it immediately. Being proactive in these situations can significantly reduce the risk of financial loss and help ensure that any fraudulent activity is addressed effectively.