Can I cancel or modify my order after it has been placed?

Yes, customers are allowed to cancel or modify their orders after they have been placed on Askderm.com. However, it is important to act quickly as the ability to make changes or cancel an order depends on its status within the processing system. Once an order has been processed for shipment, it can no longer be canceled or modified. To cancel or modify an order, customers should reach out to the customer service team by phone or email as soon as possible. The team will do their best to accommodate the request, but they cannot guarantee changes can be made if the order is already in the shipping process.