What steps should I take if I have a sizing issue with a watch?

When facing a sizing issue with a watch purchased from Ashford.com, there are several steps that can be taken to address the situation effectively. First, it is important to identify the specific issue with the sizing. If the watch is too large, adding or removing links may be necessary, while a watch that is too small may require additional straps or an entirely new strap. Once the issue is understood, it is advisable to consult the product details on the Ashford.com website. The site often contains valuable information regarding sizing adjustments, including guides or instructions specific to certain watch models. If self-sizing is not feasible, seeking assistance from a professional jeweler or watchmaker is highly recommended. They have the expertise to resize the watch accurately without causing damage. For watches under warranty or with a return policy, it may be beneficial to review the terms provided during the purchase. This information can usually be found on the current webpage. Lastly, ensure that any necessary adjustments are performed at a reputable establishment to maintain the quality and functionality of the watch.