At Ashford.com, we strive to ensure customer satisfaction by providing a flexible and hassle-free return policy. If, for any reason, you are not completely satisfied with your purchase, you can return it within 30 days from the date of delivery. To initiate a return, simply contact our customer service team, who will guide you through the process. It's important to note that all returned items must be unworn, undamaged, and in their original packaging with all accompanying documents. Once the returned item is received and inspected, a refund will be issued to the original form of payment, minus any applicable shipping charges. Please allow up to 10 business days for the refund to be processed. We take pride in offering a seamless return experience for our valued customers.
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