Can I cancel or modify my order on Ashford.com?
Yes, customers have the option to cancel or modify their order on Ashford.com, subject to certain conditions and timelines. If the order has not yet been processed and shipped, customers can contact Ashford.com's customer service team to make cancellations or modifications. However, if the order has already been dispatched for delivery, customers will not be able to cancel or modify it. To ensure a successful cancellation or modification, customers are advised to reach out to customer service as soon as possible. It is also important to note that cancellation or modification requests are at the discretion of Ashford.com and may be subject to any applicable fees or charges.
Answered Nov 2, 2023
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