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Arkansas Best Customer FAQ

Top Answers & How-to Guides

What is Arkansas Best's Phone Number?

The question we are asked most often is about how to talk to Arkansas Best customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Arkansas Best Customer Questions

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Safety and Handling

Are there special services for handling fragile items?

Arkansas Best provides specialized services for fragile items, ensuring safe transit with trained staff and custom packaging....
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How does Arkansas Best ensure the safety of my shipment?

Arkansas Best prioritizes shipment safety by implementing thorough training programs for staff, utilizing advanced tracking...
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Logistical Benefits

What is the maximum weight and size limit for shipments?

Arkansas Best enforces specific weight and size limits for shipments, often capped at 150 pounds for standard freight, while...
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What are the benefits of using Arkansas Best for logistics?

Arkansas Best offers comprehensive logistics benefits, including a vast network for efficient transportation, strong customer...
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Shipping Process

Is there a way to calculate shipping costs in advance?

Arkansas Best provides an online freight quote tool that allows customers to estimate shipping costs by entering shipment...
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How can I track my shipment with Arkansas Best?

To track a shipment with Arkansas Best, customers can go to their website and use the tracking feature by entering their...
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How can I request a freight quote from Arkansas Best?

To request a freight quote from Arkansas Best, a customer can visit their website for an online form to input freight details...
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What happens if my shipment is delayed?

In the event of a shipment delay with Arkansas Best, various factors like weather or traffic may cause disruptions. The company...
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Claims and Discounts

Does Arkansas Best offer any discounts for businesses?

Arkansas Best offers tailored services for businesses, and while specific discounts are not publicly listed, they may have...
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How can I provide feedback on my shipping experience with Arkansas Best?

To share feedback on your shipping experience with Arkansas Best, you can visit their official website to find a specific...
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What is the claims process for lost or damaged goods?

The claims process for lost or damaged items with Arkansas Best involves promptly reporting the issue, gathering essential...
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Services Offered

Can Arkansas Best accommodate international shipments?

While Arkansas Best mainly focuses on domestic freight and logistics, they do have some services that could aid international...
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What transportation services does Arkansas Best provide?

Arkansas Best provides various transportation services, including less-than-truckload shipping, truckload shipping, intermodal...
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What types of freight does Arkansas Best specialize in?

Arkansas Best, or ABF Freight, primarily focuses on less-than-truckload shipping and offers truckload, dedicated fleet,...
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What markets does Arkansas Best serve?

Arkansas Best serves a variety of markets via divisions like ABF Freight and ABF Logistics, focusing on North America. They...
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