Apria Healthcare Customer FAQ

We're sorry to hear you're having issues with your health app. For Apria Healthcare's connected devices, please ensure they're properly connected and synced with your app. Sometimes a lack of data recording could be due to a disruption in this connection or a temporary technical issue. Check your device's battery and make sure it's charged. If the issue persists, it may be beneficial to reach out to the device manufacturer for further assistance. Remember, we're here to help but we are unable to troubleshoot specific issues with third-party health apps.

We're very sorry to hear that you've encountered an issue with billing, specifically being sent to collections without having received a bill. It's important to timely address this sort of misunderstanding to prevent any blemishes on your credit report. You may want to consider reviewing your records or any email correspondences for missing bills. You can also verify your billing address with Apria Healthcare to ensure you receive future notifications. We recommend dealing directly with Apria Healthcare's billing department or customer service to resolve this issue. It would be prudent to have all necessary identification information and any related documentation handy when you make contact.