Apartment Investment & Management Customer Service

Ways to contact Apartment Investment & Management and solve common issues

Use Apartment Investment & Management's Phone Number

Apartment Investment & Management's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
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As far as we know, there is only one way to contact Apartment Investment & Management, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Apartment Investment & Management, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Apartment Investment & Management: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Apartment Investment & Management.
Are pets allowed in Apartment Investment & Management apartments?
Yes, pets are allowed in Apartment Investment & Management apartments. We understand that pets are a part of your family, and we welcome them to our communities. We have pet-friendly policies that allow residents to have pets, such as dogs and cats, in their apartments. However, there may be restrictions on certain breeds and sizes, and additional fees or deposits may apply. Our pet policies ensure that all residents can enjoy a clean and comfortable living environment. We also provide amenities and services for pets, including designated pet areas and dog parks within our communities. At Apartment Investment & Management, we strive to accommodate the needs of our residents and their furry friends.
Are there any income requirements to rent an apartment from Apartment Investment & Management?
There are no specific income requirements set by Apartment Investment & Management (AIMCO) to rent an apartment. AIMCO aims to make their rental properties accessible to a wide range of individuals and families, regardless of their income level. However, prospective tenants are still required to meet certain eligibility criteria, which may include a satisfactory credit history, proof of employment or income stability, and a positive rental history. These criteria may vary depending on the specific property and its location. AIMCO emphasizes the importance of providing equal housing opportunities and complying with fair housing laws, ensuring that income level alone does not prevent individuals from securing rental accommodations with them.
Where are the Apartment Investment & Management properties located?
Apartment Investment & Management (Aimco) owns and operates a diversified portfolio of apartment communities across the United States. Our properties are strategically located in major metropolitan areas and vibrant suburban neighborhoods. Currently, we have properties in over 20 states, including popular cities such as Los Angeles, New York City, Chicago, Houston, and Miami, among others. Our focus is on acquiring and managing properties in desirable locations with strong growth potential, close proximity to amenities, and convenient access to transportation. With a commitment to providing quality living experiences, our properties offer residents a variety of options from urban high-rises to suburban garden-style communities. Explore our website to discover the specific locations of our apartment properties and find your ideal home with Aimco.
What is the maintenance process for Apartment Investment & Management properties?
The maintenance process for Apartment Investment & Management (Aimco) properties is designed to ensure a smooth and efficient experience for our residents. When maintenance issues arise, residents can easily submit requests online through our resident portal or by calling our dedicated maintenance hotline. Our skilled maintenance team promptly responds to these requests, assesses the problem, and schedules repairs as needed. We strive to address all routine maintenance requests within 24 to 48 hours. For non-emergency repairs, residents will receive a notification about the scheduled maintenance visit. In emergency situations, such as water leaks or electrical issues, we provide 24/7 on-call emergency maintenance services to promptly resolve the problem. Aimco's commitment to maintaining the quality of our properties and ensuring resident satisfaction is paramount in our maintenance process.
What is Apartment Investment & Management?
Apartment Investment & Management, also known as Aimco, is a real estate investment trust (REIT) dedicated to the ownership and management of apartment communities. With over 50 years of experience, Aimco is focused on delivering quality living spaces and exceptional experiences to its residents. Aimco owns and operates a diverse portfolio of apartment properties across the United States, providing a wide range of housing options to meet the needs of different individuals and families. By prioritizing resident satisfaction, Aimco aims to create thriving communities where people can call home. Through strategic acquisitions, development projects, and a commitment to excellence, Apartment Investment & Management continues to be a trusted industry leader in the multifamily housing market.
What amenities are included in Apartment Investment & Management properties?
Apartment Investment & Management properties offer a wide range of amenities to enhance the living experience of its residents. Each property may offer slightly different amenities, but common features include fitness centers, swimming pools, community lounges, outdoor spaces such as barbecue areas or gardens, and pet-friendly facilities. Many properties also provide on-site laundry facilities, included utilities, secure access, and ample parking spaces. Some complexes incorporate additional perks like business centers, package delivery services, and 24-hour maintenance assistance for convenience. In an effort to promote an enjoyable and balanced lifestyle, select properties may also offer recreational activities such as sports courts or playgrounds. These amenities aim to create a comfortable, convenient, and engaging living environment for residents of Apartment Investment & Management properties.
Are utilities included in the rent for Apartment Investment & Management apartments?
No, utilities are not included in the rent for Apartment Investment & Management (AIMCO) apartments. Tenants are responsible for paying their own utility bills, including electricity, gas, water, and any other applicable utility services. The cost of utilities is separate from the monthly rental payment. However, AIMCO does provide assistance in connecting tenants with utility companies to ensure a smooth process in setting up accounts and billing. Detailed information regarding utility expenses will be provided during the leasing process, allowing potential tenants to budget accordingly. AIMCO encourages tenants to be mindful of their utilities usage and to explore energy-efficient options to minimize costs.
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Click below to show 3 more questions, answers, and complete guides to common Apartment Investment & Management customer support problem.

Comparing Apartment Investment & Management Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Vodafone (UK) page. Or look at our Contact GEICO page. We can't really provide this kind of help if you're looking to contact Apartment Investment & Management because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Apartment Investment & Management?

GetHuman does not work with Apartment Investment & Management's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Apartment Investment & Management at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Apartment Investment & Management's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Apartment Investment & Management at a Glance

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Contact information overview

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