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Apartment Investment & Management Customer FAQ

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What is Apartment Investment & Management's Phone Number?

The question we are asked most often is about how to talk to Apartment Investment & Management customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Property Information

Where are the Apartment Investment & Management properties located?

Apartment Investment & Management Company, also known as AIMCO, has a diverse range of multifamily properties located...

What are the rental prices at Apartment Investment & Management properties?

Rental prices at Apartment Investment & Management vary widely, influenced by factors like location, property type, size, and...

What amenities are included in Apartment Investment & Management properties?

Apartment Investment & Management properties typically feature a range of amenities like fitness centers, swimming pools,...

What is the lease term for apartments at Apartment Investment & Management?

Lease terms at Apartment Investment & Management can differ by property, usually ranging from six months to over twelve months....

Are utilities included in the rent for Apartment Investment & Management apartments?

Utility inclusion in rent at Apartment Investment & Management varies by property and location. Some units may cover utilities...

Are there any income requirements to rent an apartment from Apartment Investment & Management?

AIMCO typically enforces income criteria that require potential renters to earn around three times the rent monthly. They also...

Tenant Policies

Are pets allowed in Apartment Investment & Management apartments?

AIMCO's pet policies vary by property, with some allowing pets and others not. When allowed, there may be restrictions on...

Is renter's insurance required for tenants?

Renter's insurance is not a universal requirement; it varies by landlord or property management policies. Apartment Investment...

Are there any restrictions on guest visits?

AIM typically has policies concerning guest visits that vary by property, including rules on notifying management of extended...

Payment and Maintenance

What is the maintenance process for Apartment Investment & Management properties?

AIMCO has a detailed maintenance process aimed at resident satisfaction. Residents submit requests through designated channels,...

Can I pay my rent online?

Yes, residents can generally pay rent online through the AIMCO resident portal, which offers secure payment options and various...

What happens if I miss a rent payment?

When a resident misses rent at an Apartment Investment & Management property, management typically reaches out with a reminder....

Leasing Process

Are there any fees associated with leasing from Apartment Investment & Management?

AIMCO may impose various fees for leasing an apartment, such as application and security deposits, along with potential...

Are there any move-in specials or promotions currently available?

AIMCO frequently offers move-in specials like reduced rental rates or waived fees, but these promotions can change often. To...

What is the application process to rent an apartment?

Renting an apartment with Apartment Investment & Management involves several key steps, including exploring available listings,...

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