What if my baggage is lost or damaged?

Asked a year ago
If your baggage is lost or damaged while in the care of American Airlines, we understand your concern and we are here to assist you. In the unfortunate event of loss or damage, please immediately contact our dedicated Baggage Service Office at the airport. Our skilled representatives will guide you through the process of filing a claim, ensuring efficient resolution. Depending on the nature and extent of the loss or damage, we will work diligently to locate your baggage or compensate you accordingly. We prioritize the safe transportation of your belongings and aim to resolve any issues promptly. Rest assured, our team is committed to providing excellent customer service and will do their best to address any concerns you may have.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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