What should I do if I receive a damaged item?
If you receive a damaged item from Alloy.com, please contact our customer service team as soon as possible to report the issue. We will work with you to resolve the situation by either providing a replacement item or issuing a refund. In order to expedite the process, please have your order number and a description of the damage ready when contacting us. Your satisfaction is our top priority, and we are committed to ensuring that you receive a high-quality product that meets your expectations. Thank you for shopping with Alloy.com.
Answered Mar 9, 2024
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to call Alloy.com?
If you need to call Alloy.com customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call Alloy.com