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Allbirds Customer FAQ

Top Answers & How-to Guides

What is Allbirds's Phone Number?

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Product Materials

What materials are used to make Allbirds products?

Allbirds focuses on sustainability by utilizing natural and recycled materials in its footwear and apparel. Key materials...
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Are Allbirds shoes sustainable?

Allbirds shoes are well-known for their sustainable approach, utilizing eco-friendly materials like merino wool and eucalyptus...
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Do Allbirds shoes have any certifications for sustainability?

Allbirds shoes carry several sustainability certifications, including the Global Organic Textile Standard and Certified B...
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How does Allbirds handle product sustainability initiatives?

Allbirds prioritizes sustainability by using natural, renewable materials, ensuring a lower environmental impact. They maintain...
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Returns and Exchanges

Can I return or exchange Allbirds purchases?

Allbirds has a structured return and exchange policy, allowing items to be returned within about thirty days if they are unworn...
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Can I gift Allbirds products?

Yes, gifting Allbirds products is a fantastic choice for those who value sustainable and stylish shoes. The Allbirds website...
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Sizing and Fit

How do I choose the right size for Allbirds footwear?

To find the correct size for Allbirds footwear, individuals should measure their feet and consult the size chart on the...
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What styles of shoes does Allbirds offer?

Allbirds provides a wide variety of footwear options that emphasize comfort, sustainability, and minimalist design. Popular...
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What types of socks does Allbirds offer?

Allbirds provides a range of socks designed for comfort and style, including low-cut, crew, and ankle styles made from...
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Care and Maintenance

How do I care for my Allbirds shoes?

To maintain Allbirds shoes, one should clean them by gently brushing off dirt and using a machine wash in a laundry bag on a...
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Are there any specific warranties for Allbirds products?

Allbirds offers a satisfaction guarantee rather than a traditional warranty, allowing returns or exchanges for unsatisfactory...
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Shopping and Availability

Can I find Allbirds products in physical stores?

Yes, Allbirds products can be found in select physical stores, including their branded locations and some retailers focusing on...
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Does Allbirds have a loyalty program or rewards system?

Allbirds has a loyalty program that allows customers to earn points through purchases and referrals, redeeming them for rewards...
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What are Allbirds' shipping and handling policies?

Allbirds aims to ensure a seamless shipping process, offering standard shipping that typically takes five to seven business...
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Product Launch and Feedback

How can I provide feedback about Allbirds products?

Providing feedback about Allbirds products is easy through their website, where customers can usually find a feedback section...
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What is the process for launching a new Allbirds product?

Launching a new product at Allbirds follows a comprehensive process focused on sustainability. It starts with material research...
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