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Alibris.com Customer FAQ

Top Answers & How-to Guides

What is Alibris.com's Phone Number?

The question we are asked most often is about how to talk to Alibris.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change My Alibiris.com Delivery Address?

If you have recently moved but still want to keep buying books, movies, music and other products from Alibris, you need to...

Can I cancel my order on Alibris.com?

Yes, orders can be canceled on Alibris.com if they have not yet shipped. To do this, log into your account, find the order, and...
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Account Management

How Do I Change My Alibiris.com Delivery Address?

If you have recently moved but still want to keep buying books, movies, music and other products from Alibris, you need to...
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Can I cancel my order on Alibris.com?

Yes, orders can be canceled on Alibris.com if they have not yet shipped. To do this, log into your account, find the order, and...
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Is it possible to change my order on Alibris.com after it has been placed?

Alibris.com generally does not allow modifications to orders after placement. To change an order, cancellation of the existing...
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Can I track my Alibris.com order without creating an account?

Yes, it is possible to track an Alibris.com order without an account by using the tracking number provided in the confirmation...
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Is there a mobile app for Alibris.com?

Currently, Alibris.com does not have a specific mobile app. However, their website functions well on mobile devices, enabling...
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Order Tracking and Refunds

How Do I Get a Refund from Alibris.com?

If you purchased or rented something from Alibris but turned out not to be satisfied with it, you may be able to get a refund....
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How Do I Track My Alibris Order?

GetHuman is a customer-oriented company that helps to solve the service issues of consumers. We provide simple guides that...
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What is Alibris.com's return policy?

Alibris.com allows returns typically within thirty days of delivery and requires items to be in original condition. Customers...
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How long does it take for Alibris.com to process a refund?

The duration for Alibris.com to process a refund can differ based on the payment type and order issues. Typically, once a...
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Payments and Discounts

What payment methods does Alibris.com accept?

Alibris.com accepts various payment methods including major credit cards like Visa, MasterCard, American Express, and Discover,...
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What payment options are available for purchases on Alibris.com?

Alibris.com offers several payment methods, including major credit cards like Visa and American Express, plus PayPal. However,...
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Shipping and Delivery

Does Alibris.com offer international shipping?

Many items on Alibris.com are available for international shipping, but this depends on individual seller policies. Buyers...
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Does Alibris.com offer gift wrapping or personalized messages?

Alibris.com generally does not provide gift wrapping or personalized messages. While individual sellers might offer such...
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Selling Books

Are there any restrictions on the types of books I can sell to Alibris.com?

Alibris.com has specific guidelines regarding the sale of books, prohibiting items that are damaged, infringe on copyright, or...
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How does Alibris.com ensure the quality of the books sold?

Alibris.com ensures book quality through seller guidelines, requiring accurate descriptions and images. Sellers must specify...
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What is the process for selling books on Alibris.com?

Selling books on Alibris.com requires creating an account, listing books with details like title and condition, and managing...
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We look to the Alibris.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Alibris.com issues reported to GetHuman

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