© GetHuman Inc.

Aliant Customer FAQ

Top Answers & How-to Guides

How do I Contact Aliant Customer Service?

The question we are asked most often is about how to talk to Aliant customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How long does it take to set up an Aliant account?

The setup duration for an Aliant account varies based on factors like service type. Initially, online sign-ups can take just...

Can I have multiple Aliant accounts?

Customers can indeed have multiple Aliant accounts, which may help them manage different service needs more effectively. Each...
Ask any question you have about Aliant customer service, get an answer now.
Contact Aliant customer service

Recent Aliant Customer Questions

Help me with my Aliant customer service issue

Payment Information

How do I update my payment information?

Customers can update their payment information with Aliant by logging into their online account portal or using the mobile app....
Read more

What payment methods does Aliant accept?

Aliant provides multiple payment options, including online banking, credit cards, automatic withdrawals, mail-in cheques, and...
Read more

How secure is Aliant's payment processing?

Aliant prioritizes security in its payment processing, utilizing multiple layers of protection such as encryption to safeguard...
Read more

What is Aliant's refund policy?

Aliant's refund policy covers services and products, allowing refunds for service disruptions or product returns within set...
Read more

Account Management

How long does it take to set up an Aliant account?

The setup duration for an Aliant account varies based on factors like service type. Initially, online sign-ups can take just...
Read more

Can I have multiple Aliant accounts?

Customers can indeed have multiple Aliant accounts, which may help them manage different service needs more effectively. Each...
Read more

What is the process for cancelling my Aliant account?

To cancel an Aliant account, review your obligations, gather necessary information, and contact customer service either by...
Read more

Can I set up automatic payments for my Aliant services?

Customers can set up automatic payments for Aliant services through their account management portal on the official website....
Read more

Transactions and Fees

What are the fees for using Aliant?

Fees for Aliant services vary based on the specific service and package selected. Internet, TV, and phone plans have tiered...
Read more

How can I check my transaction history with Aliant?

Customers can view their transaction history with Aliant by logging into their online account or mobile app. They should go to...
Read more

Service Availability

Is Aliant available internationally?

Aliant mainly operates in Canada, especially in the Atlantic provinces, offering telecommunications services. While some...
Read more

Can I use Aliant on my mobile device?

Yes, Aliant services can be accessed on mobile devices, offering various plans and features, including high-speed data and...
Read more

Are there any promotions for new customers of Aliant?

Aliant provides numerous promotions for new customers, such as service discounts, reduced initial rates, and special pricing on...
Read more

Customer Support

What is Aliant's customer care policy?

Aliant's customer care policy prioritizes exceptional service through prompt responses and multiple support channels like...
Read more

Does Aliant offer 24/7 customer support?

Aliant's customer support options vary, with regular hours for most services and some having dedicated support outside those...
Read more

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!