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What is Aliant's refund policy?

Asked 2 years ago
Aliant's refund policy generally pertains to the services and products that it offers to its customers. Typically, refunds may be considered in cases where customers have experienced a service disruption or if they return a product within a specified time frame. The specific terms of the refund policy can vary depending on the nature of the service or product, whether it pertains to home phone services, Internet services, or other telecommunications offerings. For services, customers may be eligible for a pro-rated refund if they cancel their service before the end of their billing cycle. On the other hand, if customers are not satisfied with a product, such as a modem or other equipment, they may need to return it in its original condition within a certain number of days to qualify for a refund. It is important for customers to refer to the specific terms and conditions laid out by Aliant when it comes to refunds, as these details can change over time. For the most accurate and up-to-date information, customers are encouraged to check the official Aliant website or the help sections relevant to billing and refund policies.
Answered Aug 16th 2025

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