What is your return policy?

Asked 6 months ago
Our return policy at AlbeeBaby.com is designed to provide our customers with a hassle-free shopping experience. We understand that sometimes it may be necessary to return or exchange a product, and we aim to make that process as smooth as possible. For most items, we accept returns within 60 days of the purchase date, as long as the product is unused, in its original packaging, and accompanied by a valid receipt. However, certain items such as car seats, furniture, and personalized products are subject to specific return guidelines due to safety and hygiene concerns. Customers are responsible for return shipping costs unless the return is due to a mistake on our end. We offer refunds in the original form of payment and typically process returns within 10 business days. For more detailed information, please refer to our website or contact our helpful customer service team.
Answered Nov 2, 2023

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