Airvoice Wireless Customer FAQ

Your friend can make and receive calls and messages because these functions often don't require data. However, to send or receive pictures and videos, data is necessary. If his data has been exhausted, he won't be able to use features like MMS (Multimedia Messaging Service), which relies on a mobile data connection. To resolve this, he can purchase additional data or wait until his data plan resets.

Absolutely, you can keep your current number while switching from Airvoice Wireless to a different service provider. This process is known as "porting" your number. Contact your new provider and inform them that you wish to port your number. They will guide you through the necessary procedures, which usually include providing information such as your current phone number, account number, and PIN/password from Airvoice Wireless. It's important to note that you should not cancel your current service before the porting process is complete, as this can result in losing your number. Your service with Airvoice Wireless will be automatically canceled once the porting process is successfully completed.

To speak with a live customer service agent at Airvoice Wireless, be sure to have your account information ready to help expedite the process. Once you call their customer service number, you'll typically navigate through an automated menu. Be sure to select the option that allows you to speak with a representative. It can be helpful to call during non-peak hours to potentially reduce your wait time. Now, keep in mind that wait times can vary, but representatives operating hours are normally Monday - Saturday, from 9 AM to 6 PM EST. If the phone lines are busy, be prepared to hold or try again later.

To activate a mobile hotspot on your iPhone 7 Plus, follow these steps: 1. Go to 'Settings' on your iPhone. 2. Tap 'Cellular' or 'Mobile Data'. 3. Tap 'Personal Hotspot', then slide the slider next to it to the ON position. 4. Choose 'Wi-Fi Password' to create a unique password for your hotspot. 5. Connect your other device to the hotspot network using the password you've just set. Remember, using your phone as a hotspot uses data from your Airvoice Wireless plan, and users should monitor their usage to avoid any unexpected charges.