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How do I delete my account on Airtasker?

Oct 31, 2023

Deleting Your Airtasker Account

You may deactivate your account if you no longer want to post tasks on Airtasker. After account deactivation, your account will no longer be visible. Below are the steps to deactivating your account with Airtasker:

Log in to your account and go to your profile icon. You'll find this in the top right-hand corner. 

  1. Click Settings.
  2. Select Account.
  3. Scroll down and click on Deactivate My Account. 

Before deactivating your account, ensure you have no active tasks. If you have further questions or want to contact Airtasker about your account, please contact Customer Support. 

Managing Your Airtasker Notifications 

If you want to reactivate your Airtasker account without receiving email or push notifications, there are ways to manage notification settings from the web or app. 

All Airtasker users are automatically subscribed to emails, but you can choose to opt out of these. We've covered the steps below to change your Airtasker notification settings. 

App:

  1. Open the app and tap on the account found at the bottom. 
  2. Tap on notification preferences and follow the prompts. 
  3. Choose the notification you wish to receive. There is no need to do anything as the setting is automatically saved. 

What to Do When You Can't Log Back In

Are you trying to recover your Airtasker account but can't log in? The first thing you need to do is to check whether you've typed in the correct username and password. If it's still not working, consider resetting your password by clicking on Forgot Password. Just follow the instructions on how to reset your password. 

Poor internet connection may also prevent you from logging in to your account. Browser issues can also cause problems. Check your internet connection first and clear your cache and cookies. If you're still having problems, try to contact Support. 

For app users, you may want to update your app to the latest version. You may consider uninstalling and reinstalling the app to see if it works. 

How to Contact Airtasker

If you have concerns about your Airtasker account, feel free to visit the Help Center. You can also submit a form for a quick response. Just make sure you select the right form for your inquiry. Provide the email address associated with your account and ensure you provide more detail if you want to report an issue. You can get responses on issues about your account, an ongoing task or payment-related inquiries. Don't forget to provide documentation.

Still need more help? Please get in touch with Airtasker Customer Support

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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Airtasker

Asked 2 years ago
Updated 2 years ago
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Deleting Airtasker account
Deactivate Airtasker account
Managing Airtasker notifications
Reactivate Airtasker account without notifications
Can't log in to Airtasker account
Problems logging in to Airtasker account
How to contact Airtasker
Updating Airtasker app
Clear cache and cookies Airtasker
Airtasker customer support
Submitting form to Airtasker

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