What is your return policy?

Our return policy at Acejewelry.com allows customers to return their purchases within 30 days of receiving the item. To be eligible for a return, the jewelry must be in its original condition, unworn, and accompanied by the original packaging and proof of purchase. We offer a full refund for the returned item, excluding any shipping charges. However, custom-made or personalized jewelry cannot be returned unless it is defective or damaged upon arrival. To initiate a return, customers can contact our customer service team and provide their order details to receive further instructions. We strive to provide a hassle-free and customer-friendly return process to ensure customer satisfaction with their Acejewelry.com purchases.