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Acclaro Customer FAQ

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What is Acclaro's Phone Number?

The question we are asked most often is about how to talk to Acclaro customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Acclaro Customer Questions

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Services Offered

What types of translation services do you offer?

Acclaro provides diverse translation services including document translation, website localization, software localization,...
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Do you provide certified translations?

Acclaro does provide certified translation services suitable for legal and official documents. Their certified translations...
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Do you offer interpretation services as well?

Acclaro does provide interpretation services, including various types such as simultaneous and consecutive, allowing for...
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Quote and Ordering

How do I get a quote for translation services?

To receive a translation services quote from Acclaro, visit their website and fill out a contact form with project details like...
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How can I submit a document for translation?

To submit a document for translation, users typically start by visiting the Acclaro website and locating the translation...
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Is there a minimum order size for your services?

Acclaro does not impose a standard minimum order size for its services, as this varies based on the language and type of...
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Languages and Formats

What languages do you support?

Acclaro provides a comprehensive range of language services, supporting major and less common languages alike. Their...
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What formats can you translate?

Acclaro offers translation services for a variety of formats including Microsoft Word, Excel, and PowerPoint, as well as Adobe...
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Specialization

Can you handle technical documents?

Acclaro is highly skilled in translating technical documents across various industries with a team of experts familiar with...
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What industries do you specialize in?

Acclaro offers translation and localization services across various sectors including technology, life sciences, legal,...
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Quality Assurance

How do you ensure the quality of your translations?

Acclaro ensures translation quality through a stringent selection of qualified professionals with domain expertise, advanced...
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What should I do if I am not satisfied with a translation?

If someone is unhappy with a translation from Acclaro, it is best to identify specific issues such as accuracy or terminology....
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How do you handle translations for confidential materials?

Acclaro prioritizes confidentiality in translations by implementing strict protocols and security measures. They bind...
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Project Management

What is the typical turnaround time for projects?

The turnaround time for projects at Acclaro depends on the project's scope, languages, and requested services. Smaller tasks...
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Can I work with the same translator for ongoing projects?

Clients can indeed work with the same translator for ongoing projects at Acclaro, enhancing consistency and quality through an...
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How do I know if my project requires localization?

To determine if a project needs localization, evaluate your target audience, spoken languages, content type, competitors, and...
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