What should I do if I receive an error during a payment attempt?

Experiencing an error during a payment attempt can be frustrating. While ACI Payments does not provide direct customer support, there are general steps you can take to potentially resolve the issue. First, it is advisable to check your internet connection to ensure it is stable and functioning properly. Sometimes, connectivity issues can disrupt the payment process. Next, review the payment details you entered, such as the card number, expiration date, and security code. Errors in these areas can lead to a payment failure. In addition, verifying that your payment method has sufficient funds or credit available is important. If the issue persists, refreshing the page or trying a different web browser may help. Sometimes, technical glitches can occur, and a simple refresh can resolve the problem. Lastly, if you continue to encounter errors, visiting the current ACI Payments web page may provide further guidance on troubleshooting or offer additional resources. While direct support may not be available, the website may contain helpful information or updates related to payment processing issues.