What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item from 1stperfume.com, please contact our customer service team as soon as possible to report the issue. Provide details about the damage or defect, along with your order number and photos if possible. Our team will work to resolve the issue promptly and help you with the next steps, whether it be a replacement, refund, or exchange. Your satisfaction is our top priority, and we want to ensure that you are happy with your purchase from 1stperfume.com.