Can I cancel or modify my order?

Asked a year ago
Yes, you can cancel or modify your order on 1stoplighting.com, but certain conditions apply. If you wish to cancel, it must be done within 24 hours of placing the order, as long as the item has not been shipped yet. To modify your order, contact customer service immediately. They will assist you in making the necessary changes, such as updating the shipping address or adding/removing items from your order. However, once the item has been shipped, cancellation is no longer possible. In such cases, you must follow the return policy to request a refund or make any desired changes. Please note that customized or made-to-order products may have different cancellation and modification policies, so it's recommended to review the specific terms on the product page.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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