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123Inkjets.com Customer FAQ

Top Answers & How-to Guides

What is 123Inkjets.com's Phone Number?

The question we are asked most often is about how to talk to 123Inkjets.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about 123Inkjets.com customer service, get an answer now.
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Recent 123Inkjets.com Customer Questions

If I order an ink cartridge and it doesn't;t work on printer. Can I return to get refund.

Yes, if an ink cartridge you ordered doesn’t work in your printer, you can return it for a refund, provided it follows the return policy guidelines. Make sure to check the specific terms regarding returns and refunds to ensure compliance.
Asked Aug 6, 2025 12:12 AM

Help me with my 123Inkjets.com customer service issue

Payments and Discounts

What payment methods are accepted?

123Inkjets.com provides multiple payment options for customer convenience, including major credit cards like Visa, MasterCard,...
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Are there any discounts or promotions available?

123Inkjets.com frequently offers various discounts and promotions, including seasonal sales and special deals on items like ink...
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Shipping and Delivery

How long will it take for my order to be delivered?

Delivery times for orders from 123Inkjets.com can differ due to factors like the selected shipping method, delivery location,...
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Do you offer international shipping?

123 Inkjets mainly serves customers in the United States, but international shipping may be available under specific...
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Can I track my order?

Customers can track their orders on the 123Inkjets.com website using the order tracking feature. After an order ships, a...
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Order Management

What is your return policy?

123Inkjets.com has a return policy that permits returning products if conditions are met. Items must be in original condition...
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Do you sell ink cartridges for all printer models?

123Inkjets.com has a diverse range of ink cartridges compatible with many printer brands like HP, Canon, Epson, and Brother....
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Is it possible to cancel or modify an order after it has been placed?

Once an order is placed with 123Inkjets.com, there is a limited timeframe for cancellations or modifications. Customers can...
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Product Information

What is the quality of your ink cartridges?

123Inkjets.com is known for offering high-quality ink cartridges that meet or surpass OEM standards. Customers appreciate their...
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Do you provide any warranty for your products?

123 Inkjets provides warranties on their products to guarantee quality and satisfaction, covering defects in materials and...
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Are there any bulk purchasing options available?

Yes, 123Inkjets.com provides bulk purchase options, beneficial for organizations or individuals needing substantial ink or...
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What types of ink cartridges do you offer?

123Inkjets.com provides a broad selection of ink cartridges, including both standard and high yield options, OEM cartridges for...
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Satisfaction and Support

Do you offer a satisfaction guarantee on your products?

123 Inkjets.com emphasizes customer satisfaction by offering many products with a satisfaction guarantee. This allows customers...
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How do I recycle used ink cartridges through your program?

To recycle used ink cartridges, one should visit the 123Inkjets.com website for specific guidelines. These may include details...
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What should I do if my ink cartridge is not working?

If an ink cartridge is malfunctioning, you can troubleshoot by checking the installation, ensuring no protective tape remains,...
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