How Do I Transfer My Domain from 1&1?

Web hosting services can be frustrating to work with sometimes. It's a good idea always to have a backup of your data and web hosting accounts, so if there is ever an issue, you will have it backed up somewhere else. 1&1 is a company that offers web hosting and domain registration services. They are known for affordability, but because those savings come with limitations, it may be challenging to move your business elsewhere once you have registered with 1&1.

1&1 offers many services for your web hosting needs. They are most well known for their domain registration services, but they also provide email hosting, website design tools, forwarders, SSL certificates, and other services. Some of these features may be difficult to transfer to another service provider, so you may need to contact customer service beforehand. Here are some tips on how to move your domain from 1&1.

1. Backup Your Data

Before you do anything else, backup your data, you can use an FTP client to download all of the files in your website directory, or you can take a snapshot of your web hosting account via cPanel, so you have all of the information saved elsewhere.

Make Sure Your Domain Name Meets the Requirements

To transfer your domain from 1&1, it should be at least two months old. You should also disable the Registrar Lock of your domain name, which means you should not have a domain parked or transferred anywhere else. You can do this through your cPanel, but if you are unsure how to use it, you may want to check with customer service first.

2. Get the EPP Code

The EPP Code is the authorization key that you need to transfer your domain name over to another service provider. You can get this code through your cPanel, but if you do not know how to use it, customer service may walk you through the steps or confirm that you have everything in order. You can get the EPP code by logging into the portal and selecting "My Products." Click on this option and navigate to the "renewal and transfer" tab, where you will select the "Show Authorization Code" option to the right of the "Change provider tab."

3. Disable Privacy Protection

To transfer your domain name over, privacy protection on your account must be disabled. This is done through your cPanel, but if you are unsure of how to do this, customer service can help you through it or confirm you don't need any changes before the transfer.

4. Place the Domain Transfer Order

Now you can transfer your domain name over to the new hosting service. You may want to check with customer support first as they usually charge a small fee for this service, and depending on which company you go with, it may be much cheaper than 1&1. After paying the transfer fees, you will receive the transfer initiation email. You should click on the link in the email to go through with the transfer request. After approval, 1&1 will transfer your domain within 5 to 7 days.

5. Get Help From Customer Service

If you are unsure what to do or how to transfer your domain name with 1&1, reach out to customer service. They should walk you through the steps or confirm that nothing needs to be done before placing the transfer order. They can also help you track the status of your transfer request. For most customers, customer service does not charge for this service and if they do, there is usually a very small fee.