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Vox Telecom Customer FAQ

Top Answers & How-to Guides

What is Vox Telecom's Phone Number?

The question we are asked most often is about how to talk to Vox Telecom customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Vox Telecom provide a mobile app for account management?

Yes, Vox Telecom does provide a mobile app for account management. Our mobile app enables customers to easily manage their Vox Telecom...

Does Vox Telecom offer business solutions or services?

Yes, Vox Telecom offers a comprehensive range of business solutions and services. With a strong focus on meeting the unique needs of...
Ask any question you have about Vox Telecom customer service, get an answer now.

Recent Vox Telecom Customer Questions

Reason for slow wi-fi should be 40 mbps but only 15mbps

Several factors could be causing you to get slower WiFi speeds than expected. Firstly, the distance between your device and your router can affect your connection speed. The further you are from your router, the slower your speed might be. Secondly, obstacles like walls and doors can block the signal. Also, the number of devices connected to your WiFi network can impact your speed. Each device shares the network's bandwidth, so more devices mean less bandwidth per device. Other reasons may include interference from neighbouring wireless networks or appliances like microwaves. It's recommended to regularly check for updates on your router, which often includes performance enhancements.
Asked Feb 27, 2024 10:04 AM

Help me with my Vox Telecom customer service issue

Services Offered

What internet packages does Vox Telecom offer?

Vox Telecom offers a range of internet packages to suit various needs and budgets. Our packages cater to both home and business users....

Does Vox Telecom offer Wi-Fi calling or VoIP services?

Yes, Vox Telecom offers both Wi-Fi calling and VoIP services. With Wi-Fi calling, customers can make and receive calls using a Wi-Fi...

Does Vox Telecom offer business solutions or services?

Yes, Vox Telecom offers a comprehensive range of business solutions and services. With a strong focus on meeting the unique needs of...

Equipment and Setup

Can I bring my own modem or router?

Yes, you can bring your own modem or router to use with Vox Telecom's services. However, please note that Vox Telecom will not provide...

Cancellation Policy

What is Vox Telecom's cancellation policy?

Vox Telecom's cancellation policy allows customers to terminate their services by providing written notice within a stipulated time...

Payment Options

What payment options are available for Vox Telecom services?

Vox Telecom offers various payment options for its services to cater to customer convenience. Customers can make payments through debit...

Account Management

Does Vox Telecom provide a mobile app for account management?

Yes, Vox Telecom does provide a mobile app for account management. Our mobile app enables customers to easily manage their Vox Telecom...
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