Vodafone (New Zealand) Customer Service

Phone Number & Contact Information

+64 800 800 021
Calls Customer Service·Most popular Vodafone (New Zealand) number
Q:How do I get a live human at Vodafone (New Zealand)?
A:As soon as the voice starts press 0 then 1 straight after. You are more likely to get the NZ call center this way too.
Q:Does Vodafone (New Zealand) offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Friday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Vodafone (New Zealand) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: As soon as the voice starts press 0 then 1 straight after. You are more likely to get the NZ call center this way too.

What are the hours and when should I call?

Vodafone (New Zealand) operates the call center for this +64 800 800 021 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 21 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Vodafone (New Zealand) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Vodafone (New Zealand) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Vodafone (New Zealand) is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 21 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Vodafone (New Zealand) is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Vodafone (New Zealand) staffs the call center well on Wednesday.

More Ways to Contact Vodafone (New Zealand) Customer Service

There are of course other ways to contact Vodafone (New Zealand) customer service besides the phone. Below we list the best ones, by medium.
Email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Vodafone (New Zealand) will reply our your email.

Conclusion and closing notes

This is Vodafone (New Zealand)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vodafone (New Zealand) agent. This phone number is Vodafone (New Zealand)'s best phone number because 126 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +64 800 800 021 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Vodafone (New Zealand) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Vodafone (New Zealand) has 1 phone number. It's not always clear what is the best way to talk to Vodafone (New Zealand) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Vodafone (New Zealand). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Vodafone (New Zealand). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!