Vodafone (New Zealand) Customer FAQ

Top Answers & How-to Guides

What is Vodafone (New Zealand)'s Phone Number?

The question we are asked most often is about how to talk to Vodafone (New Zealand) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I check my remaining data balance?

To check your remaining data balance with Vodafone, you can access your account through the My Vodafone app or log in to your My Vodafone...

How can I pay my bill online?

To pay your Vodafone bill online, you can log in to your My Vodafone account on the website. From there, you can choose the payment...
Ask any question you have about Vodafone (New Zealand) customer service, get an answer now.

Account Management

How do I check my remaining data balance?

To check your remaining data balance with Vodafone, you can access your account through the My Vodafone app or log in to your My Vodafone...

How can I pay my bill online?

To pay your Vodafone bill online, you can log in to your My Vodafone account on the website. From there, you can choose the payment...

Phone Setup

How do I set up voicemail on my Vodafone phone?

To set up voicemail on your Vodafone phone, simply dial 707 from your device. Follow the prompts to create your voicemail greeting...

Coverage

What is Vodafone's coverage like in rural areas?

Vodafone's coverage in rural areas provides reliable connectivity across New Zealand. With an extensive network infrastructure that...

Number Transfer

Can I transfer my existing mobile number to Vodafone?

Yes, you can transfer your existing mobile number to Vodafone. We understand that you may want to keep your current number when switching...

Home Automation

What are Vodafone Ziggy home automation services?

Vodafone Ziggy home automation services refer to a range of smart home solutions offered by Vodafone in New Zealand. Ziggy allows customers...

Parental Control

Does Vodafone offer any parental control features for mobile devices?

Yes, Vodafone offers parental control features for mobile devices. With Vodafone Guardian, parents can control and manage their children's...

Help me with my Vodafone (New Zealand) customer service issue

Ask any question you have about Vodafone (New Zealand) customer service. We will do our best to get you answers right away.
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