A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Monday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Monday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for US Bank Visa below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this US Bank Visa phone number to document the phone system.
Here is how our research team describes the way the US Bank Visa phone system greets you: Say or enter your credit card number.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0.
Below are some clips we've found from US Bank Visa's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Hello, and welcome to card member service. I'll be helping you with your account.
Your call may be monitored or recorded for quality purposes.
To get started, please enter your credit card number using the keypad."
Excerpt from a call with US Bank Visa
Monday, June 17, 2024 10:56 AM
They may ask you to say or enter information
"Hello, and welcome to card number service.
I'll be helping you with your account.
Call may be monitored or recorded for quality purposes.
To get started, please say or enter your credit card number."
Excerpt from a call with US Bank Visa
Monday, March 3, 2025 7:28 PM
The first phone menu
"Hello, and welcome to card member service. I'll be helping you with your account.
Your call may be monitored or recorded for quality purposes.
To get started, please say or enter your credit card number.
If you're calling to replace a lost, stolen, or damaged card, say get a new card Or if you just don't have it with you, say I don't have it.
Sorry. I didn't get your response.
Please say or enter your credit card number. If your card is lost, stolen, or damaged, say get a new card or press one.
Or if you just don't have a number with you, say I don't have it, or press nine."
Excerpt from a call with US Bank Visa
Monday, January 6, 2025 9:15 PM
What are the hours and when should I call?
US Bank Visa operates the call center for this 800-285-8585 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 108 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with US Bank Visa at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this US Bank Visa phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like US Bank Visa staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call US Bank Visa is Saturday.The most busy day to call is Monday, which averages 229% more phone calls by comparison.Again, this is based on a sample of 108 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
Click the link above to get answers to just about any US Bank Visa customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to US Bank Visa, and their purpose. Are any of these similar to the reason you are trying to call?
Closed credit card issues: "My credit card was closed without any notice, so I haven't been able to check recent transactions."
- From a call lasting 3m 23s , Mar 3, 2025 7:29 PM
Set up automatic payment: "I was just wanting to set up automatic payment."
- From a call lasting 18m 6s , Jan 6, 2025 9:15 PM
Information about why customers call US Bank Visa is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- US Bank Visa customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is US Bank Visa's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a US Bank Visa agent. This phone number is US Bank Visa's best phone number because 876 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-285-8585 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call US Bank Visa first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, US Bank Visa has 1 phone number. It's not always clear what is the best way to talk to US Bank Visa representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for US Bank Visa. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like US Bank Visa. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.