Contact UMR

The best of the 2 ways to get in touch with UMR by GetHuman

UMR Phone Number
866-922-8266 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UMR rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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UMR Live Chat
Unfortunately, UMR does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted UMR:

Looking to speak with a phone representative regarding a denial. When I give the member...
need to reprocess a claim
I don't have a member ID that's all there asking for I never got one. So can I get a...
I have requested a claims fax * times to get the original eob. The fax that I received...
No welcome package and need medications
I had vision check for my daughter December ** how ever what to consider to take second...
Morning!*I have a claim for a Patient that is not paying for her BH visits.*Could someo...
I never recieved have an ID card to set up an account and i need one sent to me
Hello! My daughter may need a helmet for her flat head. Is this covered by insurance?
I don't have my ID Card i dont know my member ID i have a lot of questions about my sur...
Needing to change address on my account. How do I change my address that is listed on...
I am trying to log in and it’s not letting me. I received the email and fixed the issu...
More customer issues

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UMR contact information - compared

Above are our top recommendations for how to contact UMR, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact UMR by looking at which ones are the fastest and which ones other customers recommend the most for solving UMR customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UMR across the following mediums: Phone.

Phone number / contactWaitVotes
Customer Service
3 mins179
Customer Service
54 mins323

Does GetHuman work with UMR?

GetHuman does not work with UMR's customer support operations, directly or in any other way. GetHuman has no partnership or relation to UMR at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check UMR's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting UMR at a Glance

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