Contact UMR

The best of the 2 ways to get in touch with UMR by GetHuman

UMR Phone Number
866-922-8266 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UMR rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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UMR Live Chat
Unfortunately, UMR does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted UMR:

Hi, I would like to check claim status
I had a patient w* optum coverage (for behavioral health)and it seems to have lapsed a...
I need to do eligibility, System is asking me for a Fax number,but our Fax number is no...
Need contact person for electronic remit enrollment PLEASE.
I need to speak to a representative to see if we are enrolled to receive our remits ele...
I left more detailed message earlier. *I am a provider and need someone to contact me...
I have been desperately trying to log into my account . Cannot remember my password. It...
looking to see if a CPT code needs authorization
I'm from a provider's office. We are not getting clear information from the online pro...
Our office needs an updated fee schedule for ****
I'm trying to get info on a member*claim from ****. Of course the member ID isn't valid...
I need to speak with a representative
Have UMR use real people for resolving problems that are their error.
I have to talk to a live representative for unpaid claims. I cannot resolve my issue wi...
my benefits and elegibility fax is a blank page
More customer issues

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UMR contact information - compared

Above are our top recommendations for how to contact UMR, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact UMR by looking at which ones are the fastest and which ones other customers recommend the most for solving UMR customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UMR across the following mediums: Phone.

Phone number / contactWaitVotes
866-922-8266
Customer Service
3 mins149
800-826-9781
Customer Service
54 mins293

Does GetHuman work with UMR?

GetHuman does not work directly with UMR's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting UMR at a Glance

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