Contact RCN

The best of the 8 ways to get in touch with RCN by GetHuman

RCN Phone Number
877-726-2455 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real RCN rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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RCN Live Chat
RCN customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted RCN:

New account*Interested just in the internet
Devices aren’t connecting to internet.
Need to cancel my service
I order RCN on a promotional site and was promise $*** card for using your services it...
I have changed service from RCN to Verison on *******. My original phone number has be...
We are having trouble with our internet connection. Not sure if it’s a router problem o...
An RCN van is involved in a hit and run
I wanted to see about getting on demand
I have a cable visit scheduled, and I'd like to have them install internet while here
I wish to cancel my service at RCN.
Nothing 'happened' per se. Just looking for information.**.) the 'Chat' function appear...
I want to cancel my service protection plan.
My bill was increased by more than fifty dollars over the last month, due to the expira...
My bill was increased significantly from last month and I would like a new promotional...
My bill cost was raised over $** from the last month, likely due to the expiration of t...
More customer issues

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RCN contact information - compared

Above are our top recommendations for how to contact RCN, including their top phone number and live chat options. Below you can compare and contrast the 8 ways to contact RCN by looking at which ones are the fastest and which ones other customers recommend the most for solving RCN customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact RCN across the following mediums: Phone, Chat, Web, Twitter.

Phone number / contactWaitVotes
877-726-2455
Customer Service
3 mins361
800-746-4726
Billing
38 mins190
Live Chat
Customer Service
8 mins261
Online Help
Customer Service
< 2 hrs133
877-318-2092
Moving & Address Change Concierge
< 1 min152
888-858-0822
Deals & Packages Concierge
< 1 min379
888-715-3291
New Customer Concierge
< 1 min201
@rcnconnects
Customer Service
2 mins128

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