Contact RCN

The best of the 8 ways to get in touch with RCN by GetHuman

RCN Phone Number
877-726-2455 · Customer Service877-318-2092 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real RCN rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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RCN Live Chat
RCN customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted RCN:

No internet. Been troubleshooting and it’s an issue with the service provider, not the...
Looking to add an internet connection at a new location. **** N Milwaukee Ave, Chicago...
Is this a legitimate email?**RCN Webmail ******@***.com***:** PM (* hours ago)*to**Dear...
Internet keeps connecting in and out
I have been an RCN customer going back to Erols. I rarely need help but I do right now...
I’m having issues with the box, it’s not responding
My internet has not been working well for the past several days. I have reset and it is...
Incorrect PSK provided for network SSID
I subscribed to STARZ but cannot get on my tv
I have no internet service
The line from my house to the pole is on the ground.
I need to reschedule a tech visit It's tomorrow **-** I need a different day
Internet down to * megabytes per second
I just got a sketchy sounding robocall telling me to contact RCN customer service.
Not connected to internet
More customer issues

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RCN contact information - compared

Above are our top recommendations for how to contact RCN, including their top phone number and live chat options. Below you can compare and contrast the 8 ways to contact RCN by looking at which ones are the fastest and which ones other customers recommend the most for solving RCN customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact RCN across the following mediums: Phone, Chat, Web, Twitter.

Phone number / contactWaitVotes
877-726-2455
Customer Service
3 mins334
800-746-4726
Billing
38 mins163
Live Chat
Customer Service
8 mins368
Online Help
Customer Service
< 2 hrs106
877-318-2092
Moving & Address Change Concierge
< 1 min125
888-858-0822
Deals & Packages Concierge
< 1 min352
888-715-3291
New Customer Concierge
< 1 min174
@rcnconnects
Customer Service
2 mins101

Does GetHuman work with RCN?

GetHuman does not work directly with RCN's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting RCN at a Glance

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