Contact RCN

The best of the 8 ways to get in touch with RCN by GetHuman

RCN Phone Number
877-726-2455 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real RCN rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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RCN Live Chat
RCN customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted RCN:

I have a question about my bill and fees associated with the internet package I current...
Change landline phone number
Hello, I need to talk to someone regarding my internet account
rovi cable tv not working.....rovi starts to process, then drops out.**(internet is fin...
Internet outage. New modem. Setup new modem on network.
In recent months my Verizon bill has gone up to * *** hours everything we started at...
Verizon has gotten too expensive for me to keep
I have a very old cable box on an old tv. I know have upgraded to a flat screen Samsung...
Broken cable no tv nor communication to TIVO, technician was scheduled, maybe having tr...
My internet is not working. We're wondering if there is an outage in our area. We're in...
I just had my system changed over and some of the channels I had said I wanted to make...
I would like to put my account on seasonal hold.
Internet has not been working for a few hours. Unplugged everything and plugged back in...
Need to update MAC on new modem for account
More customer issues

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RCN contact information - compared

Above are our top recommendations for how to contact RCN, including their top phone number and live chat options. Below you can compare and contrast the 8 ways to contact RCN by looking at which ones are the fastest and which ones other customers recommend the most for solving RCN customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact RCN across the following mediums: Phone, Chat, Web, Twitter.

Phone number / contactWaitVotes
Customer Service
3 mins330
38 mins159
Live Chat
Customer Service
8 mins364
Online Help
Customer Service
< 2 hrs102
Moving & Address Change Concierge
< 1 min121
Deals & Packages Concierge
< 1 min348
New Customer Concierge
< 1 min170
Customer Service
2 mins97

Does GetHuman work with RCN?

GetHuman does not work with RCN's customer support operations, directly or in any other way. GetHuman has no partnership or relation to RCN at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check RCN's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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