Contact GearBest

The best of the 2 ways to get in touch with GearBest by GetHuman

GearBest Customer Service Email Address
GearBest provides their best customer service over email. If you were hoping to talk to a GearBest agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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GearBest Phone Number
GearBest doesn't have a phone number, which is a shame.
GearBest Live Chat
GearBest customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted GearBest:

Hi , i've ordered (order number ********************) of intelligent battery of my dji...
This is the email which I received from Gearbest but The order number does not appear i...
I can't tell when my order ******************** * will be shipped
I ordered a drone back in May, I hear nothing from you. I would like my money returned...
Paypal You have sent a payment of € *,** EUR to Gearbest (*****@***.com).***This transa...
I order an item that I never received so I cancelled the order and I never received my refund
How do fill shipping details,*Can I help me?
Hello my name is jorge portobanco and l want no know what is goin on with my order is a...
So I ordered a vaporizer mod for nicotine juice I never received a confirmation number...
Order * *********************I ordered an ORTUR Laser Engraver ****** and I still have...
My order *Order No: ******************** placed on October **, **** has not been receiv...
It says no invoice has bee created on my tracking page. PLEASE Send me my item ASAP. Ce...
sTILL NOT RECEIVED MY ITEM AND THE TRACKING NUMBER IS NOT WORKING
hola compre tablero xiaomi con cubierta el pasado ** del * y no lo he recibido todabia...
Ordered phone ******* now******* nothing. just want money back sent over ** messages...
More customer issues

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GearBest contact information - compared

Above are our top recommendations for how to contact GearBest, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact GearBest by looking at which ones are the fastest and which ones other customers recommend the most for solving GearBest customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact GearBest across the following mediums: Email, Chat.

Phone number / contactWaitVotes
support@gearbest.com
Customer Service
< 6 hrs219
Live Chat
Customer Service
14 mins325

Does GetHuman work with GearBest?

GetHuman does not work directly with GearBest's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting GearBest at a Glance

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