Contact GearBest

The best of the 2 ways to get in touch with GearBest by GetHuman

GearBest Customer Service Email Address
GearBest provides their best customer service over email. If you were hoping to talk to a GearBest agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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GearBest Phone Number
GearBest doesn't have a phone number, which is a shame.
GearBest Live Chat
GearBest customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted GearBest:

Haven’t received my order
I am not receiving any tracking information from your website. It will not validate my...
We wait for a handy . We buy it for more than * weeks **P*************U * *Can you help me?
I made an online order that doesn't show up on my gearbest account and I wanted to trac...
I need to have the shipping information of my order* ********************
I order an android box it was shipped but has not reach me. I tracked the package only...
non riesco ad acquistare tablet alldocube t*** schermo *.*
non riesco ad acquistare alldocube t*** schermo *.*
il mio pacco non * ancora arrivato*traking UD*********NL
I haven’t been able to contact the sender. I don’t know when to expect my order to be d...
no matter what i do i can't register on your site and i found a pair of mid high snow...
Two days ago I purchased a Xiaomi *T Pro and have just discovered that the price has dr...
Order a watch two weeks ago see that you process through my account but yet to see a tr...
I have been trying to find the tracking number for my order. I made a purchase on your...
I ordered the wrong item and want to return it. I'm trying to open a ticket in support...
More customer issues

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GearBest contact information - compared

Above are our top recommendations for how to contact GearBest, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact GearBest by looking at which ones are the fastest and which ones other customers recommend the most for solving GearBest customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact GearBest across the following mediums: Email, Chat.

Phone number / contactWaitVotes
Customer Service
< 8 hrs306
Live Chat at
Customer Service
12 mins238

Does GetHuman work with GearBest?

GetHuman does not work with GearBest's customer support operations, directly or in any other way. GetHuman has no partnership or relation to GearBest at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check GearBest's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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Contacting GearBest at a Glance

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Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
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