Calls Customer Service·Most popular Tennessee Division of Motor Vehicles (DMV/RMV) number
Q:
How do I talk to a live human at Tennessee Division of Motor Vehicles (DMV/RMV)?
A:Press 0
Q:
Does Tennessee Division of Motor Vehicles (DMV/RMV) offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Tuesday. Details
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Monday, and the shortest are on Thursday.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Tennessee Division of Motor Vehicles (DMV/RMV) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Here is how our research team describes the way the Tennessee Division of Motor Vehicles (DMV/RMV) phone system greets you: "Thank you for calling Vehicle Services. This call may be recorded for quality assurance purposes. To submit an online help desk ticket, please visit tn.gov/flashrevenue for faster service. To speak to an agent about vehicle title and registration, press 1. To speak to an agent about insurance verification, press 2. To speak to an agent about VIN plates and salvage or rebuilt vehicles, press 3. To speak to an agent about a NIMBUS record, press 4. For revoked or suspended driver's license questions, call 866-903-7357. For general driver's license questions, call 866-849-3548. For IRP or other apportioned Motor Carrier questions, call 615-399-4265. To file a complaint against a Motor Vehicle Dealer, call 615-741-2711."
What are the hours and when should I call?
Tennessee Division of Motor Vehicles (DMV/RMV) operates the call center for this 615-741-3101 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tennessee Division of Motor Vehicles (DMV/RMV) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tennessee Division of Motor Vehicles (DMV/RMV) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Tennessee Division of Motor Vehicles (DMV/RMV) is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call Tennessee Division of Motor Vehicles (DMV/RMV)
In summation, the best day to call Tennessee Division of Motor Vehicles (DMV/RMV) is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Tennessee Division of Motor Vehicles (DMV/RMV) staffs the call center well on Friday.
Calling this Tennessee Division of Motor Vehicles (DMV/RMV) Customer Number
Although some might say the DMV has a questionable reputation when it comes to customer service, calling the Tennessee DMV was not difficult. While there were several directory maps to navigate, by the time I was able to talk to a person, they were helpful. There also aren't any callback options, so if you happen to drop the call then you are out of luck and have to start the entire process all over again.
The first thing you get after dialing the Tennessee DMV is a message suggesting you go online and submit a helpdesk ticket. There's a heavy emphasis placed on taking care of simple tasks online, then the caller is advised to make sure they have their VIN available if they're going to stay on the line and want faster service.
After this spiel, you reach the directory map, which says you can speak to an agent about your title, vehicle registration, salvage or rebuild, or Invictus record. Each option has its own number. In addition, callers are advised that there's another phone number they should call to talk someone about a revoked or suspended line. You're not immediately connected, but the number is offered. Callers are given a different number to call for general questions about anything not covered.
At this point, I pressed one because I wanted to talk to an agent about an issue I was having with my title. A recorded message reminded me that if I have a VIN plate number available, the process will go quicker. I was then told to please wait to talk to a representative. There was a brief pause and I thought for a moment they had hung up on me, but then the hold music started up. It took about four minutes to get to this point in the phone call, and I was on hold for about eight minutes.
The agent answered and asked what they could do for me and if I had a VIN number. I didn't since I was not near my car, but they were able to look me up by my name as the car was registered in my name, and they assisted with my questions. It turned out I'd have to file a lost title claim, but they walked me through the process to make sure I would have the right documentation with me when I went down to the physical title office.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Why Customers Call Tennessee Division of Motor Vehicles (DMV/RMV)
If you have time to do a bit of reading before you call Tennessee Division of Motor Vehicles (DMV/RMV), we recommend you read over some of our problem-specific articles.
When registering a vehicle with the Tennessee Division of Motor Vehicles (DMV/RMV), it is essential to bring specific documents. Firstly, you must bring a valid identification proof, such as a driver's license or passport, to establish your identity. Secondly, you need to provide the vehicle's title or proof of ownership. This can be in the form of a notarized bill of sale or a manufacturer's certificate of origin. Additionally, proof of residency is required to confirm your Tennessee address, which can be presented through a utility bill or rental agreement. Lastly, you should bring your current auto insurance policy to demonstrate compliance with state requirements. Remember to double-check the website or contact the DMV/RMV for any additional documents needed or specific requirements for your registration.
Yes, you can renew your vehicle registration online through the Tennessee Division of Motor Vehicles (DMV/RMV) website. Online renewal is a convenient and efficient option available to Tennessee residents. To renew your vehicle registration, you will need to provide certain information such as your vehicle identification number (VIN), license plate number, and insurance information. Additionally, you may need to pay the registration renewal fee using a valid credit or debit card. Once the transaction is complete, you will receive a confirmation and your renewed registration will be mailed to you. Online renewal is a simple and time-saving alternative to visiting a DMV office in person.
Click the link above to get answers to just about any Tennessee Division of Motor Vehicles (DMV/RMV) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Tennessee Division of Motor Vehicles (DMV/RMV) Customer Service Contacts
There are of course other ways to contact Tennessee Division of Motor Vehicles (DMV/RMV) customer service besides the phone. Below we list the best ones, by medium.
Tennessee Division of Motor Vehicles (DMV/RMV) Customer Help Desk / Web Support
As a last, sometimes only, resort- Tennessee Division of Motor Vehicles (DMV/RMV) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Tennessee Division of Motor Vehicles (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tennessee Division of Motor Vehicles (DMV/RMV) agent. This phone number is Tennessee Division of Motor Vehicles (DMV/RMV)'s best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 615-741-3101 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Tennessee Division of Motor Vehicles (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Tennessee Division of Motor Vehicles (DMV/RMV) has 1 phone number. It's not always clear what is the best way to talk to Tennessee Division of Motor Vehicles (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Tennessee Division of Motor Vehicles (DMV/RMV). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tennessee Division of Motor Vehicles (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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