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Loblaws Customer Service

Phone Number & Contact Info

Loblaws's Best Phone Number

800-296-2332
Toll-free·Calls Ontario Customer Service·Most popular Loblaws number
Free tools for easier calling
Q:

How do I talk to a live human at Loblaws?

A:If calling from Ontario. Our free phone can also navigate phone menus to get a live human at Loblaws for you.
Q:

Does Loblaws offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8:30am-5:30pm EST. The least busy day is Friday, and the most busy day is Wednesday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. You can skip the hold time for free.

Loblaws Customer Phone Numbers

Quebec Customer Service

800-567-8683
Toll-free · Mon-Fri 8:30am-5:30pm EST · If calling from Quebec · · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Loblaws below.

Let us call and talk to Loblaws for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Loblaws phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: If calling from Ontario

What are the hours and when should I call?

Loblaws operates the call center for this 800-296-2332 phone number Mon-Fri 8:30am-5:30pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 52 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Loblaws call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Loblaws phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Loblaws staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Loblaws is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 52 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Loblaws

In summation, the best day to call Loblaws is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Loblaws staffs the call center well on Friday.

Why Customers Call Loblaws

If you have time to do a bit of reading before you call Loblaws, we recommend you read over some of our problem-specific articles.

What are the store hours of Loblaws Supermarkets?

Loblaws Supermarkets operate with varying store hours depending on the location. Generally, our stores are open from early morning until late evening, Monday through Sunday. However, specific hours may differ from store to store due to factors such as size, location, and customer demand. For accurate opening and closing times, we recommend visiting our website or contacting the specific store near you. Additionally, we have a store locator tool available on our website, which provides detailed information on individual store hours. Whether you need to shop early or late, we strive to ensure that our customers have convenient access to our wide range of products and exceptional services.

Where is the nearest Loblaws Supermarket location?

The nearest Loblaws Supermarket location can be easily found using our Store Locator feature on our website. Simply visit our website, click on the "Store Locator" tab, and enter your zip code or city name. Within seconds, you will be presented with the closest Loblaws Supermarket store near you, along with its address, contact information, and store hours. Additionally, our Store Locator feature provides directions to help you navigate to the chosen store easily. Our aim is to ensure that you have a convenient shopping experience, and our Store Locator makes finding the nearest Loblaws Supermarket location quick and hassle-free.

Are there any job vacancies at Loblaws Supermarkets?

Yes, there are job vacancies available at Loblaws Supermarkets. As a leading retailer, Loblaws frequently has positions open in various departments, including customer service, deli, bakery, produce, cashiers, stock personnel, and more. We value diversity and seek candidates who are committed to exceptional customer service and teamwork. To apply for a job with Loblaws, please visit our careers page on our website. There, you can browse and apply for current job opportunities. We encourage all interested individuals to submit their applications online, as we do not accept in-person or emailed resumes. Our team will review each application carefully and contact qualified candidates for further assessment. Join us at Loblaws and be part of a dynamic and rewarding work environment.

Top Loblaws customer service problems

Click the link above to get answers to just about any Loblaws customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Loblaws Customer Service Contacts

There are of course other ways to contact Loblaws customer service besides the phone. Below we list the best ones, by medium.

Loblaws Customer Help Desk / Web Support

loblaws.ca - Customer Service
Online customer service support
As a last, sometimes only, resort- Loblaws customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Loblaws's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Loblaws agent. This phone number is Loblaws's best phone number because 312 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-296-2332 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Loblaws first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Loblaws has 2 phone numbers. It's not always clear what is the best way to talk to Loblaws representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Loblaws. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Loblaws. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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