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JensonUSA.com Customer FAQ

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What is JensonUSA.com's Phone Number?

The question we are asked most often is about how to talk to JensonUSA.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a loyalty program?

Yes, we have a loyalty program called Jenson USA Rewards. As a member, you earn points for every purchase made with us, both online...
Ask any question you have about JensonUSA.com customer service, get an answer now.
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Orders

How do I place an order?

To place an order on JensonUSA.com, simply browse our website to find the products you want to purchase. Once you have selected your...
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Can I cancel or change my order after it has been placed?

Unfortunately, once an order has been placed on JensonUSA.com, it cannot be canceled or changed. This is because the order fulfillment...
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About JensonUSA

What is JensonUSA?

JensonUSA is an online retailer specializing in outdoor and sporting goods. With a wide range of products for cycling, mountain biking,...
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Payments

What payment methods are accepted?

JensonUSA.com accepts various payment methods for customer convenience. Currently, we accept major credit cards such as Visa, Mastercard,...
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Returns

Do you have a return policy?

Yes, JensonUSA.com has a return policy to ensure customer satisfaction. If you are unsatisfied with your purchase, you may return the...
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Shipping

How long does shipping take?

Shipping times vary depending on the destination and shipping method selected. At JensonUSA.com, we strive to process and ship orders...
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Can I track my order?

Yes, you can track your order on JensonUSA.com. Once your order has been shipped, you will receive a confirmation email containing...
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Do you offer international shipping?

Yes, we offer international shipping to select countries. At JensonUSA.com, we understand that our customers come from all over the...
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Promotions

Are there any promotions or discounts available?

Yes, JensonUSA often offers promotions and discounts on their products. They have regular sales and clearance events where you can...
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Warranty

What is your warranty policy?

Our warranty policy at JensonUSA.com ensures that all products we sell are free from defects in materials and workmanship. We stand...
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Gift Cards

Are gift cards available for purchase?

Yes, JensonUSA.com offers gift cards for purchase. Our gift cards are the perfect option when you're unsure about what specific items...
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Loyalty Program

Do you have a loyalty program?

Yes, we have a loyalty program called Jenson USA Rewards. As a member, you earn points for every purchase made with us, both online...
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Help me with my JensonUSA.com customer service issue

Ask any question you have about JensonUSA.com customer service. We will do our best to get you answers right away.
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