Can I cancel or change my order after it has been placed?

Asked 6 months ago
Unfortunately, once an order has been placed on JensonUSA.com, it cannot be canceled or changed. This is because the order fulfillment process is initiated immediately to ensure prompt delivery. Therefore, it is crucial to review your order details carefully before finalizing the purchase. If you encounter any issues or have concerns about your order, it is recommended to contact JensonUSA's customer service as soon as possible. Their friendly and knowledgeable team will assist you with any questions or problems you may have, guiding you through the process and providing solutions within the options available. Remember, JensonUSA is committed to providing excellent customer service and ensuring your satisfaction, so do not hesitate to reach out for assistance.
Answered Nov 2, 2023

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