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Jenson Bike Parts Customer FAQ

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What is Jenson Bike Parts's Phone Number?

The question we are asked most often is about how to talk to Jenson Bike Parts customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Jenson Bike Parts Customer Questions

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Product Information

What types of bike parts do you specialize in?

Jenson Bike Parts specializes in an extensive array of bicycle components for both mountain and road cycling. Their product...
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What is your warranty policy on bike parts?

Jenson Bike Parts usually provides warranties that demonstrate their dedication to quality. These warranties, primarily from...
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Do you have a size guide for bike components?

Jenson Bike Parts offers detailed sizing guides for bike components on their website, ensuring compatibility and tailored...
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How do I know if a part is compatible with my bike?

To determine if a part fits your bike, start by checking your bike's specifications and the part's details, such as size and...
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What brands do you carry?

Jenson Bike Parts carries a diverse selection of brands including Shimano, SRAM, and RockShox for bike components. Their...
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Can I find complete bikes on your site?

Jenson Bike Parts provides a comprehensive range of complete bicycles on their website. Customers can find different types like...
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Sales and Promotions

What is your customer satisfaction guarantee?

Jenson Bike Parts emphasizes customer satisfaction by offering a guarantee that allows returns within thirty days if items are...
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Are there any seasonal sales or discounts?

Jenson Bike Parts offers various seasonal sales and discounts throughout the year, especially during holidays and changes in...
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Services and Support

Do you offer bike repair services?

Jenson Bike Parts does not provide repair services but specializes in selling bicycle components and accessories for home...
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How can I get recommendations for the best parts?

To find the best bike parts from Jenson Bike Parts, explore the website for product sections and customer reviews. Engaging in...
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Do you have a blog or resources for bike maintenance?

Jenson Bike Parts offers a variety of resources for bike maintenance, including guides and tutorials. While they do not have a...
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Do you offer tutorials for installing bike parts?

Jenson Bike Parts does not provide direct tutorials for part installation but offers product descriptions and customer reviews...
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Shipping and Returns

Can I pre-order items that are out of stock?

Jenson Bike Parts allows customers to pre-order out-of-stock items based on availability. Customers can check individual...
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Do you offer international shipping?

Jenson Bike Parts does offer international shipping, but specifics about countries served and rates can change. Customers are...
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How do I track my order after purchase?

To track your order from Jenson Bike Parts, check the confirmation email for a tracking number. If it's not in your inbox, look...
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Can I return a part if it doesn't fit my bike?

Jenson Bike Parts allows returns of incompatible, unused items in their original packaging, adhering to specific guidelines....
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