Do you have a return policy?

Yes, JensonUSA.com has a return policy to ensure customer satisfaction. If you are unsatisfied with your purchase, you may return the item within 30 days of the delivery date for a refund or exchange. The product must be in its original condition with all packaging and tags intact. Returns are subject to a restocking fee, which will be deducted from the refund amount. However, JensonUSA.com does not charge restocking fees for exchanges. To initiate a return, you need to request a return merchandise authorization (RMA) number by contacting customer support. Detailed instructions and the RMA number will be provided for a smooth return process. Please keep in mind that some items, such as bikes and large equipment, may require special handling and may be subject to different return policies.