1. All Companies › 
  2. HBC.com (Canada) Customer Service › 
  3. FAQ
Updated

HBC.com (Canada) Customer FAQ

Top Answers & How-to Guides

What is HBC.com (Canada)'s Phone Number?

The question we are asked most often is about how to talk to HBC.com (Canada) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on HBC.com, simply click on the "Account" button at the top right corner of the webpage and select "Create Account"....

Do you offer price matching?

Yes, we offer price matching at HBC.com (Canada). If you find an identical item being sold at a lower price by a competitor, we will...
Ask any question you have about HBC.com (Canada) customer service, get an answer now.
Contact HBC.com (Canada) customer service

Order Tracking

How can I track my order?

You can track your order on our website by logging into your account and selecting the "Order History" section. From there, you will...
Read more

Account Setup

How do I create an account?

To create an account on HBC.com, simply click on the "Account" button at the top right corner of the webpage and select "Create Account"....
Read more

Return Policy

What is the return policy?

Our return policy at HBC.com (Canada) is designed to ensure customer satisfaction. If you’re not completely satisfied with your online...
Read more

Shipping Time

How long does shipping take?

Shipping times vary depending on the destination and shipping method selected. For standard shipping within Canada, customers can typically...
Read more

Payment Methods

What payment methods do you accept?

At HBC.com (Canada), we offer a convenient range of payment options for your convenience. You can securely complete your purchase using...
Read more

Order Changes

Can I cancel or change my order?

Yes, you can cancel or change your order on HBC.com. However, please note that cancellations or changes can only be made before your...
Read more

International Shipping

Do you offer international shipping?

Yes, HBC.com offers international shipping to select countries. Customers can check the availability and cost of international shipping...
Read more

Gift Cards

Are gift cards available for purchase?

Yes, gift cards are available for purchase on HBC.com. Customers can conveniently buy gift cards online, making it easy to give the...
Read more

Discounts and Promotions

Are there any discounts or promotions available?

Yes, there are discounts and promotions available at HBC.com (Canada). We frequently offer various promotions and discounts on our...
Read more

Promo Codes

Can I use multiple promo codes on one purchase?

No, it is not possible to use multiple promo codes on a single purchase at HBC.com. Only one promo code can be applied per transaction....
Read more

Loyalty Program

What is the loyalty program and how do I join?

The loyalty program at HBC.com, known as HBC Rewards, is designed to reward customers for their continued support. By joining the program,...
Read more

Price Matching

Do you offer price matching?

Yes, we offer price matching at HBC.com (Canada). If you find an identical item being sold at a lower price by a competitor, we will...
Read more

Help me with my HBC.com (Canada) customer service issue

Ask any question you have about HBC.com (Canada) customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated