What is the return policy?

The return policy for HBC.com (Canada) is designed to provide customers with a convenient and straightforward process for returning items. Typically, customers can return most items within thirty days from the date of purchase. The items should be in their original condition, unworn or unused, and must include all original packaging, such as tags and boxes, if applicable. For certain categories of products, such as opened beauty or personal care items, or any items marked as final sale, the return policy may differ, and these items may not be eligible for returns. It is important for customers to check the product details or the specific return policy that may apply to the item they purchased. Refunds are usually processed back to the original payment method, and the processing time can vary. Customers may also opt for an exchange for a different size or color if that is more suitable. Additionally, the return can be initiated either online or in-store, depending on where the purchase was made. For the most accurate and up-to-date information regarding the return policy, including any changes or specific details related to certain products, customers are encouraged to visit the main HBC.com (Canada) website. The website will have the latest information, and it might include the specific return instructions and any contact information necessary for assistance.