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UPMC Customer FAQ

Top Answers & How-to Guides

What is UPMC's Phone Number?

The question we are asked most often is about how to talk to UPMC customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does UPMC offer telehealth services?

Yes, UPMC offers telehealth services to patients. Telehealth refers to the use of technology for remote communication between healthcare...
Ask any question you have about UPMC customer service, get an answer now.
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Physician Finding

How do I find a primary care physician?

To find a primary care physician at UPMC, you can start by visiting our website and using the "Find a Doctor" tool. This tool allows...
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About UPMC

What is UPMC?

UPMC, standing for University of Pittsburgh Medical Center, is a world-renowned healthcare and insurance provider based in Pittsburgh,...
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Locations

What locations does UPMC have?

UPMC, or University of Pittsburgh Medical Center, is a renowned healthcare provider that operates various locations in Pennsylvania...
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Insurance Plans

What insurance plans does UPMC accept?

UPMC accepts a wide range of insurance plans to ensure convenient healthcare access for patients. We work with major insurance providers,...
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Online Payment

Can I pay my bill online?

Yes, UPMC offers an easy and convenient online bill payment option for our patients. Our secure online portal allows you to make payments...
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Specialties Offered

What specialties does UPMC offer?

UPMC offers a comprehensive range of medical specialties to address diverse healthcare needs. With a vast network of hospitals, clinics,...
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Referral Requirement

Do I need a referral to see a specialist?

No, you do not need a referral to see a specialist at UPMC. Our healthcare system is designed to provide accessible and convenient...
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Pediatric Services

What services does UPMC provide for children?

UPMC provides a wide range of services dedicated to meeting the healthcare needs of children. Our comprehensive pediatric care includes...
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Medical Records

Can I request my medical records online?

Yes, you can request your medical records online through UPMC's patient portal. The patient portal provides a secure and convenient...
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Visitation Policy

What is UPMC's visitation policy?

UPMC's visitation policy aims to provide a safe, comfortable, and healing environment for patients, while also respecting their privacy...
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Telehealth Services

Does UPMC offer telehealth services?

Yes, UPMC offers telehealth services to patients. Telehealth refers to the use of technology for remote communication between healthcare...
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Help me with my UPMC customer service issue

Ask any question you have about UPMC customer service. We will do our best to get you answers right away.
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