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Preciousmoments.com Customer FAQ

Top Answers & How-to Guides

What is Preciousmoments.com's Phone Number?

The question we are asked most often is about how to talk to Preciousmoments.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer gift-wrapping services?

Yes, we offer gift-wrapping services for your convenience. Our team of experts will beautifully wrap your Precious Moments purchase,...
Ask any question you have about Preciousmoments.com customer service, get an answer now.
Contact Preciousmoments.com customer service

Returns and Exchanges

How do I unsubscribe from your mailing list?

To unsubscribe from our mailing list, simply click on the "Unsubscribe" link at the bottom of any email you have received from us....
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What is your return policy?

Our return policy ensures customer satisfaction. If for any reason you are not completely happy with your purchase, you have 30 days...
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Orders and Shipping

Can I cancel or change my order after it has been placed?

Unfortunately, once an order has been placed on Preciousmoments.com, it cannot be canceled or changed. The website's goal is to process...
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Do you offer international shipping?

Yes, we offer international shipping to customers outside the United States. Preciousmoments.com understands the global demand for...
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How long does it take to receive a personalized item?

The time it takes to receive a personalized item from Preciousmoments.com varies based on several factors. Typically, the production...
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Payments

What forms of payment do you accept?

At Preciousmoments.com, we strive to provide a seamless shopping experience. To ensure your convenience, we accept various forms of...
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Collectibles

Are Precious Moments figurines collectible?

Yes, Precious Moments figurines are highly collectible. With their timeless charm and distinctive teardrop-eyed characters, these figurines...
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Catalog Requests

Can I request a catalog?

Yes, you can request a catalog from Preciousmoments.com. We offer a beautifully designed catalog showcasing our wide range of products,...
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Warranty

What is the Precious Moments dolls' warranty policy?

The Precious Moments dolls are backed by a comprehensive warranty policy for your peace of mind. Our dolls are crafted with utmost...
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Rewards Program

Do you have a rewards program for frequent customers?

Yes, at Precious Moments, we value our loyal customers. We are delighted to offer a rewards program specifically designed for frequent...
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Gift Services

Do you offer gift-wrapping services?

Yes, we offer gift-wrapping services for your convenience. Our team of experts will beautifully wrap your Precious Moments purchase,...
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Help me with my Preciousmoments.com customer service issue

Ask any question you have about Preciousmoments.com customer service. We will do our best to get you answers right away.
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